Our Story
Clean Wasn't
Optional.
It Was Life.
First Aid Clean™ was born from personal necessity — and built on the belief that every client deserves that same uncompromising standard of care.
Why We Started
Born From Necessity.
Built on Standards.
When you have a family member who is high-risk, cleanliness stops being a preference. It becomes a non-negotiable. For our family, maintaining a clean, safe environment wasn't about aesthetics — it was about protecting our son. For years, we held our home to a clinical standard of care, because his health depended on it.
That experience shaped everything about the way we approach this business. We didn't just learn what clean looks like. We learned what it means — what it protects, what it enables, what it says about the people responsible for a space.
When we launched First Aid Cleaning Services LLC, we made one promise to ourselves: every client gets the same standard we gave our own family. Not a commercial approximation of it. The actual thing.
"We treat your facility the same way we treated our own home — because we know exactly what's at stake when clean really matters."
— Ruby Anderson, Owner & Founder
What Makes Us Different
This Isn't a Cleaning Service.
It's a Standard of Care.
01 — Owner-Led Training
Ruby Trains Every Single Employee. Personally.
Not a trainer. Not a supervisor. The owner. Ruby conducts one-on-one training with every new team member before they ever enter a client's facility. She covers protocols, product usage, client standards, and the mindset behind the work. That's not standard in this industry — but at First Aid Clean™, it's the only way we know how to do it.
02 — Rigorous Vetting
Every Team Member Is Screened Before They Start.
Your facility holds sensitive information, valuable equipment, and in many cases — patients and clients who trust you. Before anyone from our team enters your space, they go through our full vetting process: background checks, interviews, and a standards review. We protect your facility as if it were our own.
03 — The Family Standard
We Treat Every Client Like Family.
You've heard companies say it. We mean it literally. The same environment we maintained for our high-risk son — the same attention to detail, the same zero-tolerance for cutting corners — is the standard we bring to your facility. When you hire First Aid Clean™, you're not hiring a vendor. You're bringing in a partner who cares about your space the way you do.
04 — Hands-On at Every Level
The Owner Shows Up. Every Time.
Most cleaning companies are run from an office. Ruby is on the floor. Whether it's a new client onboarding, a quality check, or a training session, she is present and hands-on. That level of personal accountability is rare — and it's exactly what our clients depend on.
"Where else will you see the owner personally training employees and on-site making sure the job is done right — no matter who the client is?"
— The First Aid Clean™ Difference
Our Promise to Every Client
Three Things We Never Compromise On
Consistency You Can Count On
Every visit, every technician, every surface — held to the same standard. We don't have good days and bad days. We have the standard, and we meet it.
Real Accountability
When you call, the owner answers. When there's a concern, it's addressed directly — not passed down a chain of customer service. This is a family business, and we take that personally.
Your Facility, Protected
Every team member is vetted, trained, and insured. You can trust that the people in your space are there to do a job — professionally, safely, and with full respect for your environment.
Credentials & Certifications
Every Certification Earned. Every Client Protected.
MWBE Certified
Minority & Women-Owned Business Enterprise certification. Qualifies for MWBE procurement contracts across New York State.
DOL Certified
Department of Labor certified. Our employment and labor practices meet all state and federal compliance requirements.
BBB Accredited
Better Business Bureau Accreditation. Recognized for trust, transparency, and ethical business standards.
Fully Insured
Comprehensive general liability and workers' compensation coverage. Your facility and our team are protected on every visit.
Ready to Experience the Difference?
Let's Talk About
Your Facility.
Request a Free Quote
WE TREAT DIRT LIKE AN EMERGENCY.™
Call or Text
(516) 218-0335